Section 11624.4.  


Latest version.
  • Every insurer to whom an assignment is made shall do all of the following:

    (a) Provide policyholders with information on how to report claims.

    (b) Provide brokers and agents with a toll-free telephone number or accept their collect calls for the purpose of providing agents and brokers with a means of communicating with the insurer in order to rectify errors in applications or endorsements for assigned-risk coverage.

    (c) Reply in writing within 15 days to complaints disputing the amount of premium charged for coverage under this article.

(Added by Stats. 1990, Ch. 509, Sec. 5.)